3 Tips for Choosing the Right Phone System for Your Business

Since their creation, telephone systems have served as an essential part of business communication allowing office delegations to run as smoothly and efficiently as possible. As technology continues to advance more rapidly, telephone systems in the workplace are becoming even more useful than their original intended purpose due to computer network integrations. In this blog, we will be discussing some of the most important steps to take as well as a few items to consider when choosing an office telephone system. 

Assess Your Business & Budget

The first step in deciding which telephone system is right for you is determining what type of business you run. Some important things to consider are the size of your business and how highly you value communication within your team. By asking yourself these questions, you will gain a greater insight on what your business needs which will help you narrow down your choices. One equally important factor in this decision making process is determining your budget and what benefits are worth the cost. Some budget related topics to bring up in your initial consultation are if they require any installation costs or monthly fees, what equipment is needed on your end, and if any licensing fees are applicable. At the end of the day, the cost of a new office telephone system could run you thousands of dollars and will vary depending on the size of your company, necessary features needed, and type of service you want.

Find the Right Connection

The next step in your journey to finding the best telephone system for your business is deciding which type of connection is needed: a landline or a voice over internet protocol (VoIP). Even though traditional business landline phones are becoming more and more outdated as each year passes, they still serve as a reliable option for many businesses today. Instead of connecting directly like a landline via a copper wire from the telephone company, a VoIP connects through the internet. Recently, an increasing number of businesses have updated their telephone systems to a VoIP because of how cost effective and easy to use they become once installed.

Make a List of Important Features

The features of a phone system are one of the most important decisions you can make as it directly impacts your ability to communicate with clients and employees. Some of the most common features companies look for when searching for the perfect office telephone system are voicemail, screening calls, and voicemail to text. Larger companies who make it a priority to ensure that all employees remain connected may also find value in features such as conferencing or web calling for online meetings, instant messaging, and access to schedules. If your company relies heavily on smartphone capabilities, you may want to look into a system that offers mobile applications. Smartphone apps work best with a VoIP system and allow employees as well as management to stay up to date on the latest office news even when on the go.

If you need personalized guidance on which telephone system is right for your business or are ready to upgrade, give us a call and we’ll be more than happy to help!